Description of the bug or a feature; you can also add one of the labels: bug, enhancement, ideas or question
Steps to Reproduce
… Install App in Android 10
… Open App
… Generate Error view img Attach
Expected behavior
What you expected to happen
Actual behavior
What actually happened, you can add screenshots if applicable
Additional details
Your environment, why you think this might be happening, or stuff you tried that didn’t work
- What should topics in this category generally contain?
- Do we need this category? Can we merge with another category, or subcategory?![Screenshot_20200105-212956|236x500](upload://g68eYUBdjUTX2fJFcNeTz4XNTrS.jpeg)
Welcome to the community! I have merged your post with the current post so that we are able to document similar post to an existing post where you receive information from the same.
Welcome to the community! Would you mind sharing with us the model of the mobile device you are using and the version of the OS it uses.
Kindly please be informed that if your device has android 10 the current version of the KoBoCollect android app does not support your device. In this case we advise you to use ODK Collect android app which should work smoothly with the KoBoToolbox server.
No puedo abrir Kobo Collect en mi teléfono nuevo.
Me da el siguiente mensaje “Unknown error (code 1806 SQLITE_CANTOPEN_EACCES{1806}): Could not open database”
Adjunto imagen de la pantalla del teléfono
Ayudaaaa!!!
I can’t open Kobo Collect on my new phone.
I get the following message “Unknown error (code 1806 SQLITE_CANTOPEN_EACCES{1806}): Could not open database”.
Welcome back to the community! Linking your post here so that you would be able to see the conversation that is happening which would provide you a way out for the same.
Kindly please be informed that you should now be able to use the KoBoCollect android app (v1.25.1) which has just been released in the google play store. Also please be informed that this version smoothly works with android 10.
We would also like to apologize for the inconvenience caused! And many thanks for being patience.