Hello Guys, I have followed the steps as outlined here ( Downloading Photos and Other Media — KoBoToolbox documentation ). But when I click the link, they tell me image cannot be downloaded as attached in the photo [Photo error] Please support, Thanks

Maybe this point from the support article should explain it more clearly: [image]

Error during downloading the images from Kobo

Kal_Lam July 28, 2021, 9:55am 2

Welcome back to the community, @Morris_W! Have you gone through our support article?

It should solve your issue.