Hello. A while ago, I started a new project and began collecting data. Yesterday, I had the intention on the server to modify some data in the collected dataset, instead I received an error message.
I also repeatedly tried to export the collected data with the intention to modify some of the data offline, however that failed:
I suspect this failure might have to do with the error that I received earlier. I also noted that I cannot edit the used form for collecting the data. The error message asks me to contact you. Can you help me to solve this issue?
@Webex, when looking to your survey project closely I could observe that you accidentally made a typo error in A18 with select_one ProfileCode.csv:
I fixed the same to select_one_from_file ProfileCode.csv:
Note: When you have a select_one_from_file question type you will need to download your data as XLS (legacy) as the normal download would not support for the same:
Thanks a lot for the solution! However, it is strange that despite the error, the survey worked during the data collection…
Thanks a lot also for the feedback for the select_one_from_file question type and how to download it. Regarding this: I see that the XLS (legacy) will not be supported in the future. How can you download the collected data if use you select_one_from_file feature again in the future?
@Kal_Lam, will the XLS (legacy) stay supported until the feature is upgraded? We have several surveys coming up in the future where select_one_from_file feature is needed, otherwise is de form very slow in loading (a lot of tables).
Thanks for the information. I have one last question before I close this issue: I made a clone of the “Form Samples with CSV” named "Clone Form Samples with CSV’ to get the original form. I tried to remove it, but I received this error:
Yes, I wish to delete Clone Form Samples with CSV. I just tried again and now I can check all the boxes and delete the form instead getting an error. Very strange, but it is solved!