ERROR: Failed to update submissions values

User Support Data Management
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#1

Hello all,

I am trying to do some bulk cleaning to a form, and a “Failed to update submissions values.” error keeps appearing. I tried to change browser, clean browsing data and cookies, and nothing worked. Is it an overall error of the server, or specific to my form?

screenshot_Kobo
screenshot_Kobo875×835 19.6 KB

#2

I am having the exact same issue ( ERROR: Failed to update submissions values )

#3

Welcome to the community, @pedro_ogando! Could you let me know the server you are using? Also, please let us know if your project is archived or not. Maybe I could also test it on my end.

#4

Dear Kal, thank you for yor reply. The project is published/active since 2021, and just in the last couple of weeks this error started to appear - it’s in humanitarianresponse.info server.

https://kobo.humanitarianresponse.info/#/forms/aKz2t9w446fvyzszFKsWEN/summary

#5

Hi. I’m also having similar update issue. Currently, any change to a submission triggers “Failed to update submissions values”. Kindly assist

#6

I am having the same error