I am trying to do some bulk cleaning to a form, and a “Failed to update submissions values.” error keeps appearing. I tried to change browser, clean browsing data and cookies, and nothing worked. Is it an overall error of the server, or specific to my form?
Welcome to the community, @pedro_ogando! Could you let me know the server you are using? Also, please let us know if your project is archived or not. Maybe I could also test it on my end.
Dear Kal, thank you for yor reply. The project is published/active since 2021, and just in the last couple of weeks this error started to appear - it’s in humanitarianresponse.info server.
@pedro_ogando, @Tonyk, @marcel_blankenstein, would you mind providing the following information through a private message. I could have a closer look at your case:
Username
Project name
Server
Note: You could share with me a private message as outlined in the post discussed previously:
I am trying to do some edit files, but cannot edit due to not working this file said “X Failed to update submissions values”. can you send me what is the reason why is not working?
@marcel_blankenstein, I could load your record for edits when I checked your survey project. Could you be more specific on what happened so I could try to reproduce your issue on my end?
I’m having the same issue. i can’t share my project because of the confidential info. Since Kal seems unable to share a solution publically, could someone else share what worked for them? I will add that I’m on the humanitarian server and the project is not archived.
Hello. I have the same issue. I can’t share details of my project because of privacy. I can notice that this is a general issue and may be it is not related to our porjects but the funcionality of the bulk-edition summisions tool it self. Can you please notice when issue will be solved?