I’m having an error while viewing a stored date through the VIEW utility. The date displayed is always one day before the actual date registered in that submission. In the screenshot I show the date as displayed in the VIEW feature (the one with the error - red ) Vs. the dates in the EDIT feature, the table view and the Excel file downloaded (yellow).
This is the only submission with this issue and has never ever happened to me before. I’d really appreciate any insights on the subject.
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@sergiousmeglsdominic! Would you mind sharing with me the following information through a private message so that I could have a closer look at your case:
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@sergiousmeglsdominic, it’s OK when I view the same
_id at my end. FYR…
Great. Could that mean that it has something to do with some specific settings in my account?
I also tried doing it from a different account and different device: same results:
Would you mind to check the correctness of the date/time and timezone configuration on the used device (and your network), please?
@wroos , thank you for your reply.
Yes, I did with two different devices, accounts and networks, all properly configurated. Also, I found that I’m not the first one experiencing this issue:
For part of our form, we ask researchers to enter a date as a response for several questions. As part of our quality assurance process, we go through and confirm the dates and realized that for some reason, the dates that are entered are not consistent across all the views. When opening the submission to edit or viewing all the submissions in table form, the dates are correct. However, when opening to view just one submission, the date is always shifted one day back.
We would really …