Hello. I keep getting this error message box everytime I go to my home page in kobotoolbox. Does anyone have any idea what this means?
@dvigo1, are you still seeing the issue? If yes, please let us know the server you are using. We could help you troubleshoot the issue.
Yes, I am still experiencing it. I am using the European Union KoboToolbox Server: eu.kobotoolbox.org.
@dvigo1, when do you get this error message?
Every time I log in to my home page in kobo.
edit for additional info:
I also get it when I go to my usage in my account settings.
@dvigo1, could you provide me the following through a private message? Maybe I could have a closer look at your case.
- Username
- Project name
- Server
You should be able to send me a private message as outlined in the post discussed previously:
Sent. But my concern is not related to any project so I did not put any.
Yes. What is it about and why does it keep popping?
@dvigo1, we are investigating and will update you soon. Thank you for brining this to our attention!
@dvigo1, please be informed that we have a fix pending for this issue.
Thanks for the update. Looking forward to its resolution.
Hi Everyone,
The new release has been deployed; the maps feature should be working well now . Thank you all for your patience!
@dvigo1, FYR: