"Error occured during the loading..."

[tierras.iduv]

Hello! We are receiving a error message when trying to edit a submission. This only occurs in two projects out of seven.

Any help would be much appreciated…

[hakan_cetinkaya]

Hi @tierras.iduv and welcome to the community!

I think there is a github issue for this:

Error trying to parse XML record. Different root nodes

@skasmani, @wroos we have a GitHub issue ready that should solve this issue:

[Kal_Lam]

@tierras.iduv, could you share with me the following information through a private message so that I could have a closer look at your case:

• Username
• Project name
• Server

Note: You could share with me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…