Export data failed

[pincambodia]

Dear Sir,

May ask you support?

I deployed two questionnaires (every little different) into one survey because I made a bite change on the the first deployed. I used old form and new form to collect data. When I download it, It was failed.
How could I download data Include data from all 2 versions?

Warm regards
Songhout

[Kal_Lam]

Welcome back to the community, @pincambodia! Could you also share with us the screenshot of the error message you are receiving? That should help us understand the nature of your issue.

[pincambodia]

Dear Sir,
Here is the screenshot

[Kal_Lam]

Did you press the EXPORT button? I don’t see any error message in your screenshot.

[pincambodia]

Yes, I did.

[Kal_Lam]

Would you mind sharing with me the following through a private message so that we could have a closer look at it:

• Username
• Project name
• Server

[pincambodia]

Could you please tell me how can I share the information through your private message?
Thank you.

[Kal_Lam]

This post discussed previously should help you send a private message:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[Kal_Lam]

@pincambodia, would you mind downloading your dataset as XLS (legacy):

It should solve your issue! Maybe you could follow this post discussed previously to learn why you had the issue:

Export Failed Error

Here is a post discussed previously on why you get this type of error (it should help you solve your issue): Steps to solve your issue: Download your xlsform (different deployed versions) by cloning them. Check the differences (especially focus on repeat group questions). Identify the changes and edit the xlsform accordingly. Replace the xlsform and redeploy. You should be able to download your dataset without any issue.

[Kal_Lam]

FYI, also please be informed that we have a GitHub issue for this:

Warn when unnamed groups are uploaded via XLSForm

[pincambodia]

Here you are.

aDLRPkiGPvmChWEgMgoZhC_2021_04_01_11_18_09.xlsx (111.0 KB)