Export data failed

Dear Sir,

May ask you support?

I deployed two questionnaires (every little different) into one survey because I made a bite change on the the first deployed. I used old form and new form to collect data. When I download it, It was failed.
How could I download data Include data from all 2 versions?

Warm regards

Welcome back to the community, @pincambodia! Could you also share with us the screenshot of the error message you are receiving? That should help us understand the nature of your issue.

Dear Sir,
Here is the screenshot

Did you press the EXPORT button? I don’t see any error message in your screenshot.

Yes, I did.

Would you mind sharing with me the following through a private message so that we could have a closer look at it:

  • Username
  • Project name
  • Server

Could you please tell me how can I share the information through your private message?
Thank you.

This post discussed previously should help you send a private message:

@pincambodia, would you mind downloading your dataset as XLS (legacy):

It should solve your issue! Maybe you could follow this post discussed previously to learn why you had the issue:

FYI, also please be informed that we have a GitHub issue for this:

Here you are.

aDLRPkiGPvmChWEgMgoZhC_2021_04_01_11_18_09.xlsx (111.0 KB)