Failed to list Assets as I open Project

Mikael25 · April 16, 2025, 2:21pm

I experience “failed to list assets” as i opened projects in kobo toolbox

Kal_Lam · April 16, 2025, 2:45pm

Welcome to the community, @Mikael25! Are you still facing the issue? It should be resolved by now. Feel free to reach us back if you still see it.

Mikael25 · April 17, 2025, 8:45am

The problem is still there

Kal_Lam · April 17, 2025, 8:54am

@Mikael25, kindly please be informed that we are investigating this issue and will get back to you once we resolve it.

Mikael25 · April 17, 2025, 10:07am

Am waiting

Mikael25 · April 17, 2025, 12:56pm

This how it looks when i tried to open my projects

Kal_Lam · April 17, 2025, 2:52pm

@Mikael25, we will update you once we fix it. Thank you for your kind patience.

Xiphware · April 18, 2025, 2:11am

A fix was pushed to global a few hours ago. Can you please try it again and report if you are still seeing any issues. Thanks for your patience.

Kal_Lam · April 18, 2025, 12:27pm

@Mikael25, please don’t hesitate to reach out if the issue persists. Thank you again for your kind understanding and patience.