Form editing is not working

[dwaimah]

Hello,
Im using enketo on browser, 4 days ago I started to have a problem with editing the current data.
Whenever I edit any existing fields in the data form and try to save, I get a new error message coloured with red says “sending service in data server is not found 404:” as in the image below

I am in an urgent need to use the form and edit my data, I hope you help me with this ASAP
thanks

[Kal_Lam]

@dwaimah, would you mind trying this workaround? It should solve your issue:

Uploading edits to a record not submitting (error)

Hi @tabas, thank you very much for the response. I opened the submission in your screenshot and was able to edit it successfully (I wrote !!! TEST BY KOBO SUPPORT !!! in the Driver Other field, which was previously empty). This confirms my suspicion that this problem is somehow related to authentication information stored in the browser. If you have time, could you please also try the following? Make sure all Chrome incognito windows are closed (or close the entire Chrome browser to be sure)…

[dwaimah]

Not working
I see the probelm is not just for me, and so many users suffering from the same problem
and neither of them got it solved ?

[Kal_Lam]

@dwaimah, could you share with me the following through a private message:

• Username
• Project name
• Server

[Kal_Lam]

OK, i received your private message.