I cannot access my account

Hi Support Team,

Good day.

I would like to ask for help regarding my problem accessing my account. I have tried to reset my password several times. My username or email is osayan.rollie@gmail.com

Many thanks.

Welcome to the community, @osayan.rollie! Would you mind reaching us through support@kobotoolbox.org for accounts-related issues (like resetting the password)? When contacting us, please ensure you reach us through the email ID registered with the account. By doing so, we should be able to know that the genuine user has reached us for the password reset request, and we could proceed with the support promptly.