Bakary
December 16, 2022, 2:32pm
1
Bonjour @Kal_Lam
Svp, pourriez-vous m’aider, je n’arrive pas me connecter à mon compte humanitaire.
J’ai essayé de réinitialiser le mot de passe à travers le mail de confirmation ( qui s’est déroulé avec succès), mais je n’arrive toujours pas à me connecter.
Mon login : gizsn.
Merci d’avance !
Kal_Lam
December 17, 2022, 9:14am
2
@Bakary , have you gone through this post discussed previously?
Hi @onionstorage , kindly note that there are two servers (HHI, also known as the non-humanitarian server, and the OCHA, also known as the humanitarian server) for KoboToolbox. If you have an account on one of the servers and try to open your account through the link for the other server, you cannot log in. Thus you must log in with the correct link.
For the non-humanitarian account, try login through this link
For the humanitarian account, try login through this link
If you still have login i…
Bakary
December 21, 2022, 9:59am
3
Merci beaucoup @Kal_Lam , j’ai plusieurs compte humanitaires et j’ai pas fait attention au compte en changeant le mot de passe.
Encore merci !
Kal_Lam
December 21, 2022, 3:16pm
4
@Bakary , if the password issue is still not resolved, please feel free to reach us through support@kobotoolbox.org
for password reset issues.
Bakary
December 21, 2022, 3:43pm
5
C’est résolu, encore merci !
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