Hello! I am trying to download videos and voice messages that are at the end of a survey applied to young people and teachers. When trying to open it gives me this error:
AuthorizationQueryParametersErrorError parsing the X-Amz-Credential parameter; the region ‘us-east-1’ is wrong; expecting 'eu-west-1’eu-west-1XETB5FV2JS6FA6KZvGRxPvAYalM/eZWiGJIonphPsDrrwaHg6xG1rE2RLPoDeLLnTs8AY9K6f0ezKzUbIfNgtFjCcK8=
Please, could you tell me what I should do to download them?
Thank you very much
Welcome back to the community, @mparra! Could you also share a screenshot of the issue so that the community should also be able to understand your issue pictorially? In addition, could you also let us know the server you are using and the total submissions your project have?
@mparra, could you provide me the following through a private message? Maybe I could have a closer look at your case.
- Username
- Project name
- Server
You should be able to send me a private message as outlined in the post discussed previously:
I am grateful for your help!!!
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