I have been trying to log on to y my kobo account but it taking me to page asking me that the updated term and privacy policy warrant me to agree first, I did click agree yet i cant access my account

I have been trying to log on to my Kobo account but it is taking me to a page asking me that the updated terms and privacy policy warrant me to agree first, I did click agree yet can’t access my account. Please what can I do I have important data from my projects.

Welcome to the community, @tmiconsults! If you are not able to login to your account, please feel free to reach us through support@kobotoolbox.org. We would be happy to help you out there.

Please I don’t understand what you mean. How do I reach you through support@kobotoolbox.org?

@tmiconsults, send us an email with your issue at support@kobotoolbox.org for any account-related issues. We would be happy to help you out there.