I tried to open my account again in kobocollect but for some reason I lost all the projects I’ve made.
Your help will be appreciated
Kal_Lam
September 24, 2025, 8:29am
2
Welcome to the community, @iancatalan ! Maybe you tried logging into the wrong account? Try having a look at this post discussed previously to learn about our public servers:
Welcome to the community, @khaly ! Just so you know, there are two servers (the Global server and the EU server) for KoboToolbox. If you have an account on one of the servers and try to open your account through the link for the other server, you cannot log in. So, you’ll need to log in with the right link.
For the Global server account, try login through this link
For the EU server account, try login through this link
Please feel free to reach us through support@kobotoolbox.org if you still h…
