Hello team,
I previously used the free community plan but now need to upgrade to the 5GB/119.40 per year plan. However, the platform keeps declining my card. I have already reached out to the ODK support team, but I would appreciate any advice on resolving this payment issue without having to visit the bank.
Thanks.
Welcome to the community, @ASNL_operations! Could you kindly reach us through support@kobotoolbox.org for payments related queries? Our team should be able to help you out there.
Payment options already resolved.
Thanks & Regards.
Kenneth Ugwa
Field Operations Manager
Arlington securitas Nigeria Limited.
+2347015802411, 8106501087.
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