Inquiry About Email Notifications for Form Submissions in KoboToolbox

Hello Everyone,

I hope you’re doing well.

We wanted to check if KoboToolbox supports automatic email notifications whenever a form is submitted. Specifically, we’re looking for a solution that can:

  • Send email notifications to one or more designated recipients when a new form is submitted.

  • Include selected information from the submitted form in the email, if this is supported.

We’ve explored third-party automation tools such as Zapier, but the functionality we need is only available through their paid plans. Since we’re looking for a free solution, we’d appreciate any guidance on built-in features or recommended alternatives within KoboToolbox. If possible, we’d also prefer an approach that works well with the Microsoft ecosystem, such as Microsoft Power Automate or other Microsoft services.

Kobo supports a webhook REST service, whereby whenever a new submission comes in it can send a POST message to an arbitrary URL about it, containing the entire submission data or subset of data as desired.

Although we dont have an equivalent dedicated email notification service, there’s a variety of online services that can receive webhook POSTs and forward them on as emails; eg Zapier, Make, … [no affiliation, just a quick google search].

2 Likes

Thank you for the Response

We have tried using Zapier and found out we need a premium for it too. I really would appreciate if you can suggest application which can receive webhook and is under Microsoft Env (if possible)

.

Alternatively, there a a bunch of open source tools that will accomplish the equivalent, if you are willing to self-host something yourselves. eg n8n will also apparently handle webhook-to-email mapping. Otherwise, you may have to hunt around for someone online that offers a $free-tier which includes it.

@Bishesh2291

Please review this post, where using Microsoft Power Automate was previously discussed:

1 Like