Dear Kobo community, Today I had a problem of downloading dataset from server. It is loading only after exporting data to excel. Can you help me to fix it?

@nahimana , it could be due to our server issue, which is now fixed. FYI: [image] Unable to deploy form on kobo Account Issues Sorry, the service has been under a very heavy and unexpected load. We believe the problem to be resolved now. Could you kindly confirm?

Issue of downloading excel from kobo server

User Support Data Management

Kal_Lam May 18, 2023, 2:16pm 4

@nahimana, it could be due to our server issue, which is now fixed. FYI:

Could you kindly confirm?