Its been over two months now trying to reset my password and I cannot access the data

Good day, tried logging in recently with the right password but I could not access my account, I tried resetting the password, but I never receive an email notification with a link to reset it, its been over two months now trying to reset my password and I cannot access the data.
Your response will be appreciated.

username: ronstumuhairwe@gmail.com

@ronstumuhairwe, could you kindly reach us through support@kobotoolbox.org for the password reset request?