Hi @Kal_Lam
Since today morning, the Kobotool box home screen is not opening.
link : KoboToolbox
Could you please check and let me know?
Screenshot of the page :
@kobotool_fmch, I just checked my account and did not have any issues under the EU Server. Could you kindly change your browser to see if it’s a browser related issue.
Thanks for replying.
i tried from different browser, i am trying to login but everytime its saying the username or password is incorrect.
My colleague is also experiencing the same error while trying to perform the task. Could you please treat this as a priority? @Kal_Lam
Also I face the same problem and i try open it in google chrome and microsoft edge, but same problem.
Hi @kobotool_fmch and @Sira, One of my partners had the similar issue this morning, it was related to the link they used. After i recommended them to use the links below, there was no issue, they were able to open kobo and fill their form. Please check the URL you use, or share with us so we can check. Make sure you use the URLs below
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I check the link you have shared, and you have the exactly same problem i solved this morning. Your link is trying to reach projects connected to account but you are not logged it so there is nothing to show that’s why it is not opening.
Your URL: KoboToolbox
Use this URL: https://eu.kobotoolbox.org/
I used the same as you wrote
(https://eu.kobotoolbox.org/)
But when I click on the link you wrote above eu.kobotoolbox.org it worked very well
Seriously, I don’t know where the problem was, but thank you since it worked perfectly now.
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hey thanks its working now with the link you have provided.
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