Thanks for the remainder @cchukwu
@stephanealoo and @Kal_Lam, we have been able to resolve the lingering challenge of getting the XLS form on the KoboCollect APP, thank you so much for the support.
While we tried out so many steps and couldn’t really trace to the exact solution, one major thing was the removal of the media file on the document. We have not added it again since then, but that was a major step aside from the conversion of the choices to an external file as you have advised.
Thanks to the community and best regards.