I created 3 test projects, used it during a training and participants responded to questions so there was data. Today, I logged in and all 3 projects and the data had disappeared. Please support me on having these projects and data back! I did not save it in Library so it is crucial to restore the data and projects.
Welcome to the community, @misuttaran2! I assume it’s an issue with logging into the correct account. This post discussed previously should help you solve your issue if you have been logging into the wrong account:
Thanks for your response.
But the issue have not been solved. And I have logged in using EU server. here is my username: misuttaran2
Please check and let me know.
@misuttaran2, have you shared your login credentials with anyone else?
No. It’s within my organization.
I just need the forms and data back please.
Hello, I hope you are well, today I added a response group to my form and changed some column names in my form, but it appears empty, the records that appear are 1598 but from no device it shows values, I checked another form and this one does have all the information, please help me this information is more than 3 years old and I do not have the backup
