Paying for Add ons in community plan

Hello, I am using the community plan for which I have paid for an add on which increases storage from 1GB to 5GB. But my account is still warning me that am running out of submission space. Does this mean paying for an add on does not increase the submission limit?

Welcome to the community, @Leevan! If it’s related to payments and upgrades, could you kindly reach us through support@kobotoolbox.org? We should be able to help you out there.

Okay, Thank you very much

1 Like