Report shows "deviceid not found"

[baretraq]

When I am downloading the report, it shows that “deviceid not found” even though I never had this issue before and the teams are still using the same device

[Kal_Lam]

@baretraq, these posts discussed previously should help you understand more about device id metadata:

Using Online Survey functionality

Thanks so much for this quick response, I guess I don’t still understand the difference between “Online Only - Single Submission” and “Online Online - Once Per respondent” in my case. A “single submission” means that only 1 response for the whole survey can be submitted from everyone? Or once per link click? And if it is the latter, how does this differ from the “once per respondent” option except that the “single submission” option sends the user to a URL? They seem to be basically the same… A…

And this post too …

Device ID ( Metadata)

Hi @rahhal, You got that correct. Yes, if you collect your data through Enketo aka web-form you should see something like that. For more details, you could also have a look at the image shared below: [Image 1] I used 2 different browsers (from a same PC) to collect data and they can be recorded distinctly. The deviceid that records ee.kobotoolbox.org:GBPzITBVheNpYVsv was collected through Chrome while the deviceid recorded through ee.kobotoolbox.org:TKpAwx0qRGf8auV2 was collected through Ed…

And this one too …

Deviceid contains letters, not IMEI

Hello all, My field team is collecting data for a survey using mobile phones and KoBoCollect. The team bought a set of new phones on location (Middle East) for this round of data collection. In the data set, the deviceid field shows an unfamiliar string of numbers and letters. For privacy reasons, I will not share the actual strings, but here is an example that I adapted: 8ae6723b9b52ea06 Before data collection, I noted the IMEI numbers and the names of the enumerators, so I would know how muc…

[baretraq]

Thank you, i read them all but i still don’t know how to fix it, i never changed any settings. @Kal_Lam

[Sobaie_Mando]

same problem here, I use deviceid to verify the user before allowing them to see the content of the form, but it’s not working anymore for online submission, only working with enketo app…

I used to collect deviceid online for years and had no such problem, this is the first time this happened.

@Kal_Lam I hope you give this some attention because it’s a new problem occured a couple of days ago.

[Kal_Lam]

@Sobaie_Mando, @baretraq seeing deviceid not found when collecting your data with Enketo is an expected behavior. It only works with the Collect Android App.

[Xiphware]

Actually, you should be getting a valid deviceid back for both KoboCollect and Enketo submissions. For KoboCollect it will be something along the lines of:

collect:lt8cEl43UgfwJX0P

which is a device-specific identifier. Whereas for Enketo, it will look like:

ee.kobotoolbox.org:Xh8fweaIiEgusYcZ

which is a browser-specific unique id that Enketo generates [so if you use a different browser on the same computer, you’ll actually end up with a different deviceid!].

This appears to be a recent regression and the Dev team is working on it.

[pahoy]

Hi @Sobaie_Mando and @baretraq , thank you for reporting this. The solution has been deployed and you should now be able to see the device id without problem.