Retrieving my account login details

User Support Account Issues
1

Dear Sir/Madam,

I am managing an account with user name harmonicbiosphere_2020 but i have forgotten the password for my account as well as my gmail account used to create this account. I have some data to retrieve from that account. Please could you help to reset my account without losing my data?

Thank you,

2

Hi @simbila_93,

Welcome to the community! Would you mind requesting your issue of resetting your password at support@kobotoolbox.org providing the following information:

  • User name
  • Email ID
  • Server you are using (HHI or OCHA server)

Have a great day!