SERVER ERROR 500 can't login into server

User Support Account Issues
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42

Welcome to the community, @abdulrahman1! @abdulrahman1 please be informed that the issue has been fixed and you should not see the Server Error (500).

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Thanks for your support @Kal_Lam

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Server is down Server Error (500) , Appreciate your action in this regard

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I can’t log in either @Kal_Lam

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Welcome to the community, @who_iraq2, @polandresponsesci! Could you let us know the server you are using?

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I am also experiencing this problem at

giving this " Server Error (500)" message

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Welcome to the community, @rtm! We are on it!

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Hi, I am also having the same issue with error 500 - but with a different account (I had to set up a new account to login to this forum for help). Should I provide the username of the account I am struggling to log into? I am working on a time sensitive project so any help would be very appreciated
Thanks

50

How much time could this issue take?

51

Thanks, it is solved now.

1 Like
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FYI the account I am struggling to open is using the UN OCHA server for Humanitarian organizations.

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Welcome to the community, @t_low! The server was temporarily down.

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Thanks for your help

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@who_iraq2, @polandresponsesci, @rtm, @t_low, @Omar, please be informed that the server has been restored! Thank you for bringing this to our attention!

1 Like
56

thank you so much!

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57

Hi I have been having similar issues as yesterday with Kobo server. Can I check if the server is down again

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@t_low, are you still facing this issue? The server seems to behave normally at this point of time.