The form are not yet visible on the mobile devices for enumerators to collect data on the field

Hi have deployed 3 different project forms and subsequently subscribed to the professional plan for about 3 weeks now but the form are not yet visible on the mobile devices for enumerators to collect data on the field. kindly assist is urgent.

User name: xxxxxxx

Welcome back to the community, @enye! Have you tried configuring your app as outlined in this support article?

It should solve your issue!