Hello There! we are facing same problem. We have around 10.000 data entry in kc.humanitarian response. I can enter new survey, But i can not open dataview section. it gives 502 gateway error.
When i checked the kobo services, its written unlimited so can you help us please?
I use Kobotoolboc humanitarian server. I have 5 different deployed project in an account. I can not make data view in table in 2 of 5 forms. Is there any data collection limit ? I mean 10.000 entry is the maximum limit in Kobo? I check the kobo services and it says unlimitied and as far as i know there is no limit for humanatirian storage.
Could you answer me ASAP because my works came to a stopping point.
Could you kindly share with us the following information through a private message:
- Project name
I sent private message but i dont know that you received ? Did i success to sent message?
Thank you i have received and will have a closer look at your case.
is there any improvement about the problem ?
Still i cant see the section “view data in table” and “data view” search button.
We are still observing the issue. Will get back to you soon.
Just logged into your account and then could view the DATA>Table normally again. Would you mind viewing them at your end?
Thank you so muchh. It looks like solved.
Thank you again.!