Upgrade our account plan

Dear support

I hope this email finds you well.

It’s a friendly follow-up regarding the upgrade of our KoboToolbox account, ‘luwisfrank’
As you may recall, we paid a sum of $3,096 for two years our new plan since April 25, 2024 (However, we expect you my migration of our account).

We would be grateful if you could upgrade our kobotoolbox (luwisfrank) account.

Our payment was received from your bank on 25 April 2024.

Have a nice day.

@luwisfrank, kindly please be informed that we have already received your support request in our support@kobotoolbox.org channel. We will take care of your issue there.