I’m trying to upload a couple of submissions that I’ve manually copied from the tablet used to conduct the interviews.
I pulled out the “instances” folder, kept only the submission that I needed, compressed it as a zip file then tried to upload it to the page indicated by the support article , but I’m getting an error message:
If this is a significant error that needs to be fixed, please send a support request to email@example.com with information about what triggered this error.
could that be the problem?
because it’s also giving me the following message:
We no longer recommend using the legacy interface. Please access all our new features in the new interface (new map, table, reports, labeled data exports, etc.). If you have deployed your project directly in the legacy interface, there is no way to use these new features. This legacy interface will be removed shortly.
It finally worked using ODK Briefcase!
Nothing else worked.
After setting Briefcase up, I pulled the submissions from the odk folder that I had found on the data collection tablets. It only worked when I pulled the whole odk folder, not just the instances folder. I deleted all the unwanted submissions from the instances folder first not to have to worry about duplication or overwriting something by mistake.