We are currently experiencing a submission issue when uploading finalized forms from KoBoCollect

Hello KoBoToolbox team,

We are currently experiencing a submission issue when uploading finalized forms from KoBoCollect. The app shows the following error:

TE1111021 - Error: (503) at https://kc.kobotoolbox.org/submission

I also checked the KoBo website and it seems to be under maintenance. Could you please confirm whether there is currently a server outage or maintenance affecting form submissions?

The data are still saved locally on the device, but uploads cannot be completed.

Thank you.

Sorry about this; the service on kc.kobotoolbox.org is currently down due to an AWS failure: Outage of Global instance, May 8, 2026

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@findi_firman, FYR:

The Global Server is back to normal! :folded_hands: Apologies for the inconvienence caused!

Thank you @Kal_Lam @jnm

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