Web.Contents failed to get contents from 'https://eu.kobotoolbox.org/api/v2/assets/aPAGvzxU8o3PnM2LGZogDa/export-settings/esS2raYKQEQ27ePWkkSpQyP/data.xlsx' (504): Gateway Time-out

[junpilapil]

how can i fixed this i cannot connect to the API directly download the data to excel. tnx

[junpilapil]

504 Gateway Time-out (Table view)

@york_rff, which server are you using?

[Kal_Lam]

Welcome to the community, @junpilapil! This post discussed previously should help you solve your issue:

Transfer of the former OCHA server to Kobo

Hi @tinok I went ahead and updated ODK Collect’s configuration on a test device that had the application already installed and a project already configured. I had the old address in there ( https://kc.humanitarianresponse.info ). I tried https://eu.kobotoolbox.org and it didn’t work. Then I tried https://kc-eu.kobotoolbox.org and it worked. So it seems that the correct url is https://kc-eu.kobotoolbox.org . If this is the case, why is eu.kobotoolbox.org the address that was advertised in th…