Hello,
I am getting a failed to load media.csv error message in enketo. This is after updating the csv file and redeploying an ongoing form. I will appreciate your support
Thanks
Hello,
I am getting a failed to load media.csv error message in enketo. This is after updating the csv file and redeploying an ongoing form. I will appreciate your support
Thanks
@kimanikihiu, great! So do you get this error message when you load your blank form or when you try to make edits to your submissions in the server?
@kimanikihiu, would you mind sharing with me the following information through a private message so that I could have a closer look at your case:
Note: You could share with me a private message as outlined in the post discussed previously:
@kimanikihiu, try following the steps outlined below, which should help you solve this issue (as discussed in our previous post):
If this still does not work, please feel free to contact us. We will investigate your issue again.
@Kal_Lam. Thanks for the proposed solution. Unfortunately it did not work for me. I sent you a private message.
@kimanikihiu, would you mind trying this exact step, please?
Let us know if this should help you solve your issue.
BTW, I did not find any Media files on your server:
@kimanikihiu, kindly check your CSV file format and follow the steps outlined in this post discussed previously (it should solve your issue):
This is working. Thanks