Failing to login in my account

I can’t login to my account

Welcome to the community, @robertmasanja! This post discussed previously should help you solve your issue:

Thanks a lot for readiness to help, we were notified that the number of submission exceeded the limits and we were processing the money to upgrade our account to allow more submission, but currently, our account is not accessible to allow us to make payment.

That should not be the case.

@robertmasanja, could you provide me the following through a private message? Maybe I could have a closer look at your case.

  • Username
  • Project name
  • Server

You should be able to send me a private message as outlined in the post discussed previously: