Other tickets in the last few days that look to be reporting the same issue with media downloads (always “failed”) include
- The zipped media file has failed to load under the Media
- Downloading media attachment
- Unable to download media attachments (ZIP)
- Failed to download media attachments
-
Fail to download Media attachments(ZIP)
Several people have been given the “use downthemall” workaround, but that isn’t always feasible for them
This one is “unexpected error” rather than “failed”: Unexpected error for media attachments
This is a different issue (not ZIP file, but viewing attachments) that could also be related: Cannot view photos attached to forms
