khasaab
December 22, 2021, 1:05pm
1
We are getting server error - 502 Bad Gateway while we are logging in Kobotoolbox … Is there some work going on.
Hello @khasaab ,
You can find the information in here:
We apologize for the disruption, but https://kf.kobotoolbox.org/ is currently down due to an issue with our hosting provider, Amazon Web Services. This issue appears to be isolated to the US region where the non-humanitarian server runs and is not affecting the EU region where https://kobo.humanitarianresponse.info/ is hosted.
As of 13:00 UTC, Amazon has released this statement:
We can confirm a loss of power within a single data center within a single Availability Zone (USE1-AZ4) in the US-E…
-h.
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Kal_Lam
December 22, 2021, 1:58pm
3
@khasaab , @hakan_cetinkaya please be informed that the server has been restored.
1 Like
Kal_Lam
December 22, 2021, 2:08pm
4
Thank you, @hakan_cetinkaya , for sharing the announcement link and updating the community on the server downtime. Expecting similar support in the upcoming days too.
1 Like
