My account is inactive

I have an account on kobo " KoboToolbox "
stopped after 1-sep -2023 and contains more than 10 Forms and some submissions.
Please help me to reactivate my account with the same forms.

@essam1985, could you kindly to reach us through for account related issues.

I’m tired of this because I sent an email to the support department, and it referred me to the Kobo community

@essam1985, would you mind sharing with me the following information through a private message so that I could have a closer look at your case:

  • Username
  • Email id registered with your user account
  • Server

Note: You could share with me a private message as outlined in the post discussed previously:

Previously it was activated on this link “KoboToolbox
But now he gives me this message “This account is inactive.”

The problem has been resolved
Because I had two different accounts
Thank you very much for your support

1 Like

Thank you for confirming, @essam1985! :clap: :heart: :partying_face: