Password reset

my password reset is not working,

Hi @jamesmumo,

Welcome to the community! Have you tried going over through the support article Resetting Passwords, it should be helpful.

If you still face problem with resetting your account password, please reach out (email) at support@kobotoolbox.org you shall be assisted with resetting your KoBoToolbox account password.

Thank you @kal_Lam

1 Like

Hi Ka_Lam. We have a challenge. I created an instance on kobotool box. Surprisingly, the email that was used to create the account changed for unknown reasons. Now, I am not able to login. I need help. Data submissions is currently ongoing on the instance