@Kal_Lam
Hi Kobo Community,
I recently upgraded my account to the Professional Plan, but I have yet to receive the invoice for the transaction. I have already reached out to Kobo support, but they have not provided it.
Today, I received an email stating that my account exists but isn’t attached to the provided email address. While I don’t need to verify this at the moment, I am simply looking to receive the invoice.
Our finance department is requesting the invoice, and I am unable to proceed without it. Could anyone assist me in obtaining the invoice or advise on how to resolve this issue?
Your help would be greatly appreciated!
Thank you in advance!
