Hello KoBo community,
We are currently using KoBoToolbox to collect household data for a seed distribution program supporting poor farmers in Tanzania. The project aims to help address food insecurity and climate change impacts through the dissemination of high-yielding cassava varieties.
So far we have collected approximately 10,000 household submissions, but we recently received a message saying that the submission limit for our plan has been reached, and new submissions are now blocked.
Our target is to collect data from up to 20,000 households.
Account username: seedpack
Project name: SEEDPACK
Could anyone advise on:
-
How to increase the submission limit, or
-
The best way to continue data collection without losing data?
Thank you very much for your support.
It looks like you may now be reaching the limits of our $free service on the Global server, which is 5000 submissions a month. For this deployment, where you are anticipating a significantly larger number of submissions, you may need to look into a paid plan to accommodate the greater volume of data being collected. See Pricing | KoboToolbox
1 Like
We are also facing a similar issue in large-scale data collection projects using KoBoToolbox. Reaching the 10,000 submission limit can be a serious barrier for humanitarian and research work,specially when working with large populations. It would be very helpful if KoBo could offer flexible upgrade options or temporary limit extensions for ongoing field projects so that critical data collection is not interrupted.
Kobo already offers flexible and reasonably priced upgrade options, which can be instigated almost immediately, on either a monthly or annual basis.
You can view your current usage at any time from your account settings:
If you are planning a large deployment then I highly recommend checking you current usage to ensure you have adequate headroom to accommodate the anticipated submissions and storage.
Further, if you will be capturing multimedia in your forms, in particular photos, then I would also recommend utilizing the max-pixels parameters to reduce the image file size. Otherwise, lots of submissions with multi-megapixel images can quickly chew up server storage, in addition to making submission time for your users much longer.
