Data from repeat group not seen when downloading raw data

ukenfack · February 5, 2021, 2:15pm

I have deployed a project and entered some data for testing purpose. But when I download the data, the repeat questions do not appears. Unfortunately, as a new user, I can not upload the xlm form here.

Thanks for your help?!

Kal_Lam · February 5, 2021, 2:20pm

Welcome to the community @ukenfack! Maybe this post discussed previously should help you understand how to view your data from the repeat group.

ukenfack · February 5, 2021, 2:23pm

@Kal_Lam I have checked but I don’t have additional sheet as one would expect normally

Kal_Lam · February 5, 2021, 2:24pm

In which format is your dataset?

ukenfack · February 5, 2021, 2:26pm

the format is excel .xlsx

Kal_Lam · February 5, 2021, 2:28pm

OK, would you mind sharing me the following information (through a private message) so that we could have a closer look at it.

Username
Project name
Server

ukenfack · February 5, 2021, 2:29pm

ok will do it now

Kal_Lam · February 5, 2021, 2:45pm

@ukenfack, i was able to see the repeat groups in a different tab as highlighted in the image below:

So please be informed that your repeat group data is there in the dataset and is not missing.

ukenfack · February 5, 2021, 2:46pm

How come I can get the same then

Kal_Lam · February 5, 2021, 2:46pm

Kindly please ensure it again.

ukenfack · February 5, 2021, 2:55pm

Have just check. it is now working. But I still wonder what was wrong

Kal_Lam · February 5, 2021, 2:56pm

I simply downloaded as xlsform.

ukenfack · February 5, 2021, 3:01pm

Thanks for your support.