I am experiencing login problems as discussed here before. I tried loging in through the OCHA and HHI server links as mentioned by @Kal_Lam (altough I do not fully understand what those are).
Also tried to reset the password twice, at no avail.
Welcome to the community @azwhlab! Would you mind reaching us through (email) at support@kobotoolbox.org with the email that you registered for the user account with the following information:
Username
Server (HHI or OCHA)
Email ID (registered your KoBoToolbox user account)
Thank you so much for your reply and suggestion @Kal_Lam. The instant I read your message there was a (rare) flash of light in my brain. I was using the email as username. Using the username registered in the HHI server solved the non-issue.
I am sorry for wasting your and anyone’s time with such a rookie mistake, but maybe this will save some trouble to some other absent-minded person like me in the future.