User Support

Topic	Replies	Views	Activity
I have been experiencing connection errors (‘502 error’) Account Issues server-issues	7	133	February 6, 2024
Can not create account Account Issues creating-account , activate-account	4	103	June 12, 2024
Storage limits Data Management upgrade-storage , project-storage	1	60	June 12, 2024
Exporting Select many question Data Management spss , select-multiple	1	60	June 12, 2024
Data analysis on Kobo Data Management power-bi , excel-power-query	1	101	June 12, 2024
Downloading data -Missing data in columns Data Management data-missing , redeploy	3	831	June 12, 2024
Form Builder - settings not accessible for a group of questions Form Building grouping-questions , repeat-group	5	137	June 12, 2024
GPS collection in the background through "audit" not supported anymore Data Collection kobocollect , gps , audit , metadata , private-message	18	3190	June 11, 2024
Dynamic data attachment stopped working - syntax has not changed Form Building dynamic-data	3	70	June 11, 2024
XlS Export Failed Data Management error-message , data-download , form-design-error	31	4010	December 12, 2023
There was an error loading Enketo (Error message in data table view) Data Management odk-validate , view-table-data	13	323	June 11, 2024
It’s not automatically generating unique ids Form Building unique-submissions	1	56	June 11, 2024
After collecting the data, I am facing an issue while sending the data to the cloud Data Collection submission-error	5	82	June 11, 2024
I want to open Enketo Express for KoboToolbox the URL link but it is not opening Data Collection enketo	3	85	June 11, 2024
Multiple collaborators on data entry Data Collection enketo , row-level-permission	3	495	June 23, 2021
Collect IP address from web data entry Data Collection enketo , metadata , ip-address	1	717	January 27, 2023
Python script to batch upload old data to a new form or account (including images too) Data Management resource-materials , python , migration , transfer-account	18	2543	June 11, 2024
We see errors “Failed to execute transaction” in our form Form Building odk-validate , loading-error	5	108	June 10, 2024
Restrict users to view only their submitted data Data Management sharing-permissions , row-level-permission	2	61	June 10, 2024
There was an error loading enketo when trying to edit all forms in all accounts @kf.kobotoolbox.org Data Management odk-validate , view-table-data , private-message	10	412	June 10, 2024
Calculation the data to a Bar Code display in form Data Management barcode , qr-code	1	45	June 10, 2024
Media: Video Download Restriction Form Building appearance , download-media	2	3448	June 10, 2024
Edit survey through API API api , edit-submission	4	340	June 10, 2024
Extract birth date from Italian tax code Form Building regex	4	337	June 10, 2024
Can't download the data with label Data Management data-download , label , form-version	6	108	June 10, 2024
Resetting my Kobo Clara HD reader User Support support	1	151	June 10, 2024
How to automatically collect today’s date with an excel friendly output User Support form-building , xlsform , date-time	2	4978	June 10, 2024
Function not working in KoboCollect Mobile App Form Building kobocollect , enketo , calculate , random-number	4	91	June 10, 2024
Generate and display QR on screen from data in the form Form Building media-image-question , redeploy , qr-code	11	1946	June 10, 2024
Is there anyway you can use multiple XML values in conditional permissions? Form Building xml-value	2	53	June 9, 2024