User Support

Topic	Replies	Views	Activity
There was error loading enketo Data Management csv-file , view-table-data , edit-submission , private-message	4	118	April 26, 2024
I would like for one of my colleagues to be able to change the Kobo username associated with the account he is now using Account Issues change-username	3	175	April 26, 2024
Can i use formula of two different cells values different value limit in any cell by constraint formula? Form Building constraint , constraint_message	1	59	April 26, 2024
Error downloading Data Management data-download , downloadthemall , download-media	3	119	April 26, 2024
Not being able to download the full dataset Data Management data-download	1	95	April 23, 2024
Data download - not all data downloaded Data Management data-download , data-missing , redeploy , edit-submission	22	898	April 26, 2024
How long after paying for one of the plans are our plans updated? Account Issues login , subscription-plan	2	99	April 26, 2024
GPS coordinates Data Collection kobocollect , maps , odk-collect , configuration	1	127	April 26, 2024
Storing a known value based on a choice Form Building if-statement	1	61	April 26, 2024
Regarding Constraint Form Building calculate , constraint	8	2289	November 2, 2019
Is it possible to show image from internet URL in form Kobo Collect app? Form Building media-url	3	212	April 25, 2024
I am having this very same issue (Form list download failed) Data Collection kobocollect , get-blank-form	3	229	April 25, 2024
Appearance no-calendar for date (KoBoCollect) Form Building appearance , date , no-calendar	9	2284	April 25, 2024
Problem message - csv file Form Building pull-data , csv-file	4	111	April 25, 2024
In Ranking Questions can some Choices should be Mandatory and some choices to be optional? Form Building choices , rank-question , mandatory-response	3	93	April 25, 2024
Making constraint with date entry (allowing only today's date) Form Building constraint , constraint_message , date , today	13	10757	April 25, 2024
Failure to access csv file uploaded to Settings/Media Form Building csv-file	20	644	April 25, 2024
I can preview the form Form Building cascading-selects	1	71	April 25, 2024
I did as you recommended but I still get the error message: can’t find the xxx.csv file Data Collection redeploy , csv-file , loading-error	3	867	April 25, 2024
Having issues with media files Data Collection csv-file , loading-error	3	156	April 25, 2024
It’s not working if we add two conditions for a filter Form Building cascading-selects	1	58	April 25, 2024
Fail to csv file Data Collection redeploy , csv-file	2	126	April 25, 2024
CSV file unreadable after deploying into media Data Collection enketo , csv-file	3	277	April 25, 2024
Is there anyway to set the name of a version on the XLS form? Form Building form-version	1	47	April 25, 2024
Custom logic using or if & and if statements Form Building skipping , if-statement , operators-functions , update-articles	6	273	April 25, 2024
Do you have any tutorial or article on project ownership transfer? Data Management transfer-project	1	66	April 25, 2024
Generate an individual Code from selected answers Form Building concat , unique-submissions	1	140	April 25, 2024
Creating form - Mandatory Response using Custom Logic Form Building text-question , mandatory-response , custom-logic , video-question	1	132	April 25, 2024
Kobo-transfer does not copy all media files (photo) Data Management kobo-transfer	2	94	April 25, 2024
How to change the calendar default type to islamic or persian calendar? Form Building appearance , date	1	212	April 25, 2024