User Support

Topic	Replies	Views	Activity
Why does using a link collect wrong GPS coordinates? Data Collection enketo , gps	2	31	May 1, 2024
Form cannot finalise because of compulsory question with no space for response Data Management upload-data-manually , edit-submission	3	49	May 1, 2024
The form is successfully deployed on kobotoolbox but not reflected/downloaded on android mobile Data Collection kobocollect , get-blank-form	2	35	May 1, 2024
Data Editing Error Data Management error-message , odk-validate , edit-submission	1	35	May 1, 2024
Bulk edit of answers give a 504 Gateway Timeout Data Management bug , bulk-edit-submission	3	36	May 1, 2024
Pulldata fails silently when csv file has spaces in the name Bug Reporting pull-data , csv	1	30	May 1, 2024
Data Ownership User Support data-security	1	33	May 1, 2024
Summing and calculating weighted scores from repeat groups (household roster) Form Building calculation , repeat-count , count-selected , if-statement , coalesce	21	2528	May 1, 2024
Professional plane Account Issues subscription-plan	3	50	May 1, 2024
Sending the form to kobocollect Data Collection kobocollect , get-blank-form , configuration	1	52	May 1, 2024
Why deployed forms does not appear in all mobile Data Collection kobocollect , get-blank-form	4	1046	June 14, 2020
Limit number of choices AND prevent 2 other options from being chosen Form Building select-multiple , constraint , count-selected , if-statement , constraint_message	6	71	April 30, 2024
Cascading issues Form Building cascading-selects	6	54	April 30, 2024
Unable to create or modify new projects Form Building odk-validate , private-message	6	33	April 30, 2024
Stretched table columns on preview in enketo Form Building grid-theme	4	67	April 30, 2024
Dashboard doesn't show collected data Data Management private-message , retrieve-project	6	46	April 30, 2024
“Line” question, does not work on mobile (yes on a computer or laptop) Form Building geotrace	2	45	April 30, 2024
Hi, I have set up a form which works fine in the browser, but when I load it on the tablet it throws errors Form Building kobocollect , error-message , odk-validate	1	36	April 30, 2024
Making choices from a list Form Building choices , select-multiple , count-selected	5	74	April 29, 2024
Unable to deploy form on kobotool box Form Building odk-validate , deploy-error	2	32	April 29, 2024
Constraint on date of birth Form Building calculation , constraint , calculate-age	3	1477	April 29, 2024
How can I see that. I now have 2 active projects where they are taking a while to sync cases from kobocollect? Data Collection kobocollect	2	24	April 29, 2024
Failure to delete data Data Management delete-records , private-message	8	56	April 29, 2024
How do I solve this? (Generic Exception Error) Data Collection kobocollect , submission-error	1	34	April 29, 2024
Deployed the form Data Collection kobocollect , get-blank-form	3	57	April 29, 2024
Inability to make payment using my MASTAR CARD from Nigeria Account Issues subscription-plan	3	39	April 29, 2024
Data sync from kobo collect Data Collection kobocollect , data-missing , odk-briefcase	21	2295	December 7, 2021
Generic exception: Error: Form is not active Data Collection kobocollect , submission-error , private-message	7	1116	October 13, 2022
Moving submission to another form Data Management python , kobo-transfer	3	46	April 28, 2024
Hello, Am using free kobo, and right now its telling me that its full Account Issues subscription-plan	1	31	April 28, 2024