User Support

Topic	Replies	Views	Activity
What can we do to get exact 10 characters, neither more nor less? Form Building regex	4	226	October 5, 2023
How to free up storage in my kobotoolbox account in free legacy plan Account Issues delete-records , delete-project , upgrade-storage	5	446	October 5, 2023
Problem in saving changes to form Form Building edit-saved-form	3	153	October 5, 2023
Kobo does not allow implementing forms Form Building odk-validate , deploy-error	3	324	October 5, 2023
Unable to upload forms due to Generic Exception Error (500) Data Collection kobocollect , submission-error	9	701	October 5, 2023
Connecting to kobotoolbox from excel in different computers Data Management excel-power-query	3	257	October 5, 2023
Error trying to connect API api , excel-power-query	7	360	October 5, 2023
Web.Contents failed to get contents from 'https://eu.kobotoolbox.org/api/v2/assets/aPAGvzxU8o3PnM2LGZogDa/export-settings/esS2raYKQEQ27ePWkkSpQyP/data.xlsx' (504): Gateway Time-out Data Management excel-power-query	2	490	October 5, 2023
My Pull data Data Collection kobocollect , pull-data , csv-file	7	398	August 16, 2023
Search Function With Barcode Form Building pull-data , barcode , qr-code , csv-file	4	281	October 4, 2023
Pull data not working in kobo server and kobocollect Form Building pull-data , csv-file	12	409	October 4, 2023
Not able to enter 10 digit mobile number Form Building regex	1	2178	April 7, 2021
Image-map widget maximization Data Collection media-image-question , image-map	5	418	October 3, 2023
I uploaded xls form and I got errors like "this question could not be imported" what could be the issue Form Building odk-validate , upload-xlsform	1	189	October 3, 2023
How to assign scores for each option in different questions (composite index) Form Building select-one , select-multiple , if-statement	8	350	October 3, 2023
Problem in saving a form in KoBoToolbox Form Building form-building , error-message	27	5758	September 8, 2019
Filter using multiple choice question as it's previous question Form Building cascading-selects , select-multiple	4	565	October 3, 2023
Selection of multiple-choice questions with multiple-choice sequences Form Building cascading-selects , select-multiple	1	298	October 3, 2023
How do I know how much storage memory I have used in my account? Data Management storage-size	1	516	October 3, 2023
About fetching data from other hosted kobo server Data Management kobo-transfer	1	327	October 3, 2023
About Kobo Toolbox Pricing Data Collection subscription-plan	2	921	October 3, 2023
Edit Form ID Form Building deploy-form , form-id , asset-uid	1	397	October 2, 2023
Getting a numeric keyboard for response but the has a text (abc) data type Data Collection kobocollect , appearance , text-question , number	8	289	October 2, 2023
Submission is not working Data Collection submission-error	1	147	September 27, 2023
Pulldata error Form Building pull-data , odk-validate , form-design-error , update-articles	6	219	October 2, 2023
We are also getting the Error:Generic Exception:Error:(500) Data Collection submission-error	2	162	October 2, 2023
413 error (no resolution yet) Data Collection submission-error	6	203	October 2, 2023
Bug 'textContent' Enketo Form Building enketo , odk-validate	4	152	October 2, 2023
Error evaluation field Form Building if-statement , odk-validate	4	223	October 2, 2023
Message from Data Management view-table-data , private-message	4	307	October 2, 2023