User Support

Topic	Replies	Views	Activity
Data table Showing less records than submissions Data Management data-missing	8	57	April 29, 2025
Displaying signatures and photos on the KoboToolbox platform Data Management signature	1	7	April 29, 2025
How to create the signature Form Building signature , media-image-question	1	7	April 29, 2025
Cannot transcribe audio record Data Management private-message , nlp , transcription	8	120	April 29, 2025
500 errors Data Management view-table-data , private-message	2	15	April 29, 2025
Problem with external choices Form Building csv-file , select-one-external	1	11	April 28, 2025
Repeat group inside repeat group Form Building repeat-group	1	13	April 28, 2025
Map tool does no longer work properly on (portrait mode) mobile devices after last release Data Collection enketo , maps , geopoint	3	12	April 28, 2025
"Relevant" it doesn't work in Enketo Form Building skipping , select-multiple , relevant	3	17	April 28, 2025
How to configure HMAC in kobotoolbox API api , rest-services	0	8	April 28, 2025
Importing an XLSForm via URL Form Building odk-validate , deploy-error	2	15	April 28, 2025
Issues Integrating KoboToolbox Forms with My Website for User Data Collection Data Management iframe	1	19	April 28, 2025
How to create a best questionnaire in KOBO? Form Building form-building	1	12	April 28, 2025
Kobo Toolbox not opening Account Issues login , page-loading	9	21	April 28, 2025
Package Activation for Specific Users Data Management upgrade , organizatiions	3	23	April 28, 2025
I can't open my account Account Issues login	2	10	April 28, 2025
Issue with Voice Recording Survey Not Functioning — Ongoing Data Collection Project Data Management audio	2	9	April 28, 2025
Since the update of the app the dynamically linked data is not being updated anymore upon reload of the forms Data Collection kobocollect , enketo , dynamic-data	18	790	April 28, 2025
Help! Data Deleted from Projects - Seeking Recovery Solutions Data Management retrieve-project	2	14	April 28, 2025
Avoiding duplication in a repeat group Form Building kobocollect , repeat-group	3	247	April 27, 2025
Attachment "could not be found", not in Data>Downloads>Media Att ZIP Data Management media-zip	5	23	April 27, 2025
Does KoboToolbox support postMessage for Height? Data Management iframe	1	9	April 26, 2025
I got an error message: "Index Error: pop from empty list." Form Building odk-validate , deploy-error	5	30	April 26, 2025
Error message after completing my form Form Building deploy-error	3	22	April 25, 2025
Submissions not available in the Data table, Downloads or Reports but counted in the Summary tab Data Management bug , data-missing , private-message	2	14	April 25, 2025
This afternoon, we have however encountered a challenge and don’t seem to access the synchronized data for one server, specifically Data Management private-message , eu-server	8	14	April 25, 2025
Data mismatch Data Management data-missing , private-message	3	19	April 25, 2025
Is the '/assets' api v2 endpoint broken? 500 error since April 15th API bug , api , metadata	4	19	April 25, 2025
IP Address for API Endpoints API api , ip-address	2	32	April 25, 2025
Improving the appearance of a rating question Form Building appearance , rating	1	7	April 25, 2025